As any seasoned entrepreneur will tell you, customers are the lifeblood of your business. Three tips for retailers to keep them coming back.
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The seven most distrusted professions in the UK
UK consumers have misgivings about certain professions, from politicians to bankers and footballers. But could perceptions be changing for some?
Date: 26 October 2018 By: Wia Van Cauwenberghe
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Win the customer engagement race this Christmas
Businesses that don't push the boundaries don't learn, don’t grow and don’t win consumer attention. Why not try something a little different this year?
Date: 22 October 2018 By: Cari Kirby
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The power of the two minute check-back
It's so much cheaper to keep a customer than to find a new one, that for a small business it's perhaps the most vital ingredient for a healthy future.
Date: 24 November 2014 By: Marketing Donut contributor
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How to make 114 people love your business
Most businesses lose around 10 to 30 per cent of their customers per year, for which bad customer service accounts for 68 per cent.
Date: 13 September 2011 By: Kerry Morrow