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Date: 18 January 2021
By: Alero Iseh, OutreachHumans
These days customers aren't just looking for great products or services. They also expect to be rewarded for their custom. Read this introduction to implementing a customer loyalty program.
Date: 24 July 2020 By: Craig Harbour
Giving great service isn't just good for customers, it's good for business too. Studies reveal buyers will pay more if they get a better experience.
Date: 14 July 2020 By: Philip Piletic
Customer service is key if you want customers coming back for more. Learn how to deliver great customer service.
Date: 15 June 2020 By: Jeremy Bowler
Customers are feeling worried as a result of COVID-19. It's essential you adapt your marketing to the situation. These three tips will help.
Date: 2 April 2020 By: Jess Kirkbride, Adzooma
To foster a purposeful, principled work environment, the onus is on you to set and maintain high ethical standards. How to demonstrate your values.
Date: 2 December 2019 By: Edwin Owusu-Peprah
B2B clients don't want to hear about your innovative solutions or excellent people. Why adopting a 'you-you-you' mindset is the only way to go.
Date: 28 May 2019 By: Jason Ball
Data is valuable for businesses - and big data could help you unlock amazing insights about customer habits, behaviour and interests. Here's how.
Date: 9 May 2019 By: Victoria Harrison
As any seasoned entrepreneur will tell you, customers are the lifeblood of your business. Three tips for retailers to keep them coming back.
Date: 7 January 2019 By: Victoria Harrison
UK consumers have misgivings about certain professions, from politicians to bankers and footballers. But could perceptions be changing for some?
Date: 26 October 2018 By: Wia Van Cauwenberghe
It's so much cheaper to keep a customer than to find a new one, that for a small business it's perhaps the most vital ingredient for a healthy future.
Date: 24 November 2014 By: Marketing Donut contributor
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