HELPING SMALL BUSINESSES SUCCEED
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Latest blogs
The secret to improving customer retention
Existing customers are better for your bottom line as they cost less to look after, spend more and they often bring in new customers through their endorsements. Here's how to retain more customers.
Date: 23 October 2023 By:
Proactive customer service: definition, strategies and examples
Stand out from the crowd by delivering excellent, proactive customer service with these practical, winning strategies.
Date: 9 May 2023 By:
Three ways data can improve your marketing
Business is increasingly challenging and, as budgets are squeezed, it's essential you get the biggest bang for your buck. Discover how data-driven insights can boost your marketing results.
Date: 17 January 2023 By:
Monitor your traffic sources to understand your audience
There are more than five billion online consumers. If you’re to deliver the personalisation they expect, you need to know where customers come from and how they interact with your site.
Date: 16 November 2022 By: