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Although The Bribery Act has most impact on businesses which trade overseas, it could mean you need to change the way you do business.

Emails are a popular marketing method. As the costs are low, they’re simple to set up and it’s relatively easy to track responses and measure success.

Social networking sites like Facebook allow businesses to engage with customers. People can visit the page, share comments and start conversations.

Your creative people can be your strongest business asset, because they can give you something that is valuable — ideas. So how do you motivate them?

Your business will never be able to keep everyone happy all the time. But even if you've let someone down, the relationship doesn't have to be over.

Selling can be intimidating, but our useful checklist will help your prepare a sales pitch that will persuade the customer, overcome objections and close the sale.

Are you confused or sceptical about what market research can offer? We reveal how to use market research successfully for your small business.

Frequently asked questions about buying print, the design process, photography, keeping prices down and what to do if you're not satisfied.

Exhibitions can be highly eco-unfriendly events - but consumers increasingly demand that businesses demonstrate their eco credentials. How to stay sustainable when exhibiting

Although no one likes receiving a complaint, they provide an opportunity to identify and rectify problems with your current systems or product.