Eight steps to turn your customers into sales people
Why your best sales people could be your customers thanks to word of mouth. Shweta Jhajharia on how to turn loyal customers into a sales team.
HELPING SMALL BUSINESSES SUCCEED
Why your best sales people could be your customers thanks to word of mouth. Shweta Jhajharia on how to turn loyal customers into a sales team.
Do you want to know more about your ecommerce competitors? Michelle Strassburg, co-founder of wood flooring specialist Wood and Beyond, gives tips.
Facebook has many features that can help small businesses to reach new audiences. Gemma Went has six top tips on getting the most out of Facebook.
Don't blow your advertising budget on an expensive radio advert which goes out at 3am. Save money by investing in low-cost advertising options.
How do you create a positive culture in your small firm? Andrew McMillan of Charteris looks at how employers can change employee attitudes.
Being sensitive to the body language of prospective customers is a useful skill for salespeople if they want to capitalise on selling opportunities.
Even small businesses can benefit from benchmarking - to check how you're doing against your competitors and identify ways to improve. Our guide.
What can PR do for your small business? How to use PR effectively, get positive media coverage and promote your business in the press.[