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Marketing and sales recruitment is a vital part of building a solid marketing and sales team that can move your business to the next level.

Have you thought about creating videos to promote your business? Video can help your SEO results and it is an effective way to boost engagement.

Want to get more out of Twitter? Social media expert Gemma Went explains how to raise your game - including tips on posts, apps and strategy.

What is direct marketing?; how to get results from direct mail, leafleting, email marketing campaigns and text marketing.

BSI British Standards have published two standards to help organisations improve customer satisfaction. This article explains what they cover.

Websites like Rated People, Checkatrade and My Builder put homeowners in touch with tradespeople. Ben Dyer investigates the power of referrals.

Even small businesses can benefit from benchmarking - to check how you're doing against your competitors and identify ways to improve. Our guide.

What can PR do for your small business? How to use PR effectively, get positive media coverage and promote your business in the press.[