Managing sales staff

Effective sales management gets the most out of your salesforce. Sales people need hands-on support and guidance to help them succeed.

Managing sales staff - overview

How to manage sales staff to help them meet the sales objectives set out in your sales strategy by setting targets and providing support.

A sales team take part in a motivational teambuilding exercise
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Q&A: Motivating your sales team

Businesses survive on their sales. So how do you motivate a sales team to ensure you maximise its potential and get the best results?

Two employees shaking hands with an agent with paper and mobile devices in the foreground
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Dealing with an agent

An agent will act on your behalf to negotiate sales of your products or services. They are often used when selling products in overseas markets.

Multiple marketing folders with 'TRAINING PLAN' written on a yellow folder
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Developing a marketing training plan

A marketing training plan sets out what your training needs are and how you will meet them, and will help you get the most out of your budget.

Man speaking to his marketing employees in a meeting room and managing them
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Managing marketing employees

As a business owner you have a vital role in leading the marketing effort and maximising the effectiveness of your sales and marketing team.

Staff supervise an online training course
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Marketing and sales training

Marketing and sales training can deliver significant business benefits. Training your employees helps boost sales and improve customer satisfaction.

A sales team celebrate a big new contract sale
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Q&A: Sharpen up your sales force

Andy Preston of sales performance training company Outstanding Results explains how training can help you improve the performance of your sales team.

Line up of seated male and female business people visible from the neck down
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Recruiting the right salespeople

Good salespeople are a major asset, because they deliver sales, yet finding them can be very hard. Learn how to find and recruit them.

An export agent checking a shipping
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Sales agents and distributors

Our overview of how to choose and use sales agents, wholesalers and other distributors to access new markets, and how to manage the relationship.

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