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Ten ways to make sure that your business stays ahead of your competitors

Improve response rates to your marketing messages by relating to your customers and their needs, rather than only focussing on your business.

Pinterest is more search engine than social network. Gemma Went explains how to maximise Pinterest's potential to drive traffic to your website.

Don't blow your advertising budget on an expensive radio advert which goes out at 3am. Save money by investing in low-cost advertising options.

Customer care should be at the heart of your business if you want to build customer loyalty and bring in new business. Edwina Hughes explains.

Body language expert Robert Phipps explains how understanding non-verbal communication can help small firms to increase their sales.

For anyone carrying out their own market research online there are a number of pitfalls to watch out for. This article offers some in-depth guidance.

What can PR do for your small business? How to use PR effectively, get positive media coverage and promote your business in the press.[