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It's tough in a recession, but what about surviving two world wars, and the Great Depression? Meet the businesses that have been through it all.

Many businesses are missing simple tricks that could dramatically boost their results online. Find out how to turbo-charge your website this year.

Increasing your contacts on LinkedIn or Twitter can help you find suppliers, get a quick answer to a business question or generate new sales leads.

What is direct marketing?; how to get results from direct mail, leafleting, email marketing campaigns and text marketing.

Good customer care needs a personal touch, but businesses must ensure that client hospitality is “proportionate” or risk prosecution.

We're not all natural-born salespeople, so we share some simple steps that can help you negotiate better sales.

Market research is crucial when launching any new business, product or service. It helps establish if there's space in the market for you. We answer the key questions on market research as a small business.

What can PR do for your small business? How to use PR effectively, get positive media coverage and promote your business in the press.[