We’re always being told to sell more to existing customers. But they won’t buy if they’re not happy. Derek Bishop explains why service is the key to boosting sales
UK undertile heating firm Warmup saw a gap in the market for its products in Spain. Howard Flood explains how the Brent firm expanded into a new market
Why eight per cent of sales people get 80 per cent of the sales
5 tips for negotiating better deals
Recruiting the right sales people