Sales tools and technology

Some sort of customer database is vital if you want to improve sales success. Our guide to the basic tools available to manage customer details.

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Sales tools and technology - overview

Some sort of customer database is vital if you want to improve sales success. Our guide to the basic tools available to manage customer details.

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FAQS

Marketing with your database FAQs

Small firms need to concentrate on niches that are either too small and specialised for the big boys or too new for a large firm to catch on to.

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Closing a sale

Having the right information about your customers can help to seal a deal. There are four key types of information that can help you make a sale.

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Create an effective sales forecast

Sales forecasting is essential for short and medium-term business planning. An accurate forecast can help you manage your cashflow.

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How to do sales forecasts

Sales forecasting is crucial. It enables you to set out your revenue projections and ensure that your business develops successfully.

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Ten ways CRM can help your small business

Whatever business you're in and however small your firm, CRM can help you to manage problems more effectively. Ten key benefits of CRM software for small firms.