Stephen Phillips

Spring Research Ltd.

Chief Happiness Officer

Bedford House, 125 - 133 Camden High Street, Camden Town, London, NW1 7JR

Contact: Stephen Phillips

Company description

Spring Research are a consumer centric research company. We help put your customers into the centre of your business so that you can understand and interact with them in ways you haven’t done before!

About the expert

Steve is the founder and Chief Happiness Officer of Spring Research. Steve won the Best New Thinking award for a paper on decision making at the 2005 MRS Conference and is best known for the development of Springs ‘Snakes & Ladders’ theory of consumer behaviour.