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Return to expert listSenior Account Director
Foxhounds, Loxwood Road, Wisborough Green, RH14 0AN
Contact: Kate Willis
KW Research is a professional marketing research agency whose sole aim is to make their clients' businesses work more effectively by providing actionable, cost-effective, strategic and expert advice on what to do next to develop their company, brand and communications.
I have more than 30 years' experience working in qualitative research (for which I have a passion!) with major blue-chip institutions/companies and the information arm of the Government, at the highest levels where my straight-talking, business-focused, practical, strategic recommendations have proved invaluable in securing the future of the companies and brands involved and in optimising communications to stakeholders, staff, customers and clients.
I am a full member of the Market Research Society, the Association of Qualitative Researchers and the Business Intelligence Group and am heavily involved in ongoing training and communications programs for a number of clients.
Quantitative research — including surveys and customer questionnaires — can help small firms to improve their products and services by enabling them to make informed decisions…
If you want to get inside your customers’ minds you need to do qualitative research. Face-to-face interviews and focus groups can provide valuable insights into your products, your market and your customers…