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Blog posts tagged politics

#Donut24 was brought to you by cake, coffee, charity and conversation

May 10, 2010 by James Ainsworth

24 hours of general election live blogging and Twittering and for what?

#Donut24 Cake

In a bleary-eyed state, this was something I was questioning. Did Simon and I really just type through the night until our fingers were numb, only to find that the British public (those that were able to vote without being turned away, that is) had deemed not one party suitable for a majority rule, but instead had condemned us to a weekend of conjecture, sucking-up and uncertainty?

Why yes, we did - and it was absolutely worth it.

The Twitterblogathon was an idea we dreamt up a month ago. It started as a dare, but the closer it got to May 6, the more real and organised it needed to be.

We didn’t want to commit to 24 hours of election coverage that would just regurgitate what anybody could see on any of the TV channels. We needed to bring a little bit more to the table.

We opted for unmoderated panellists and also encouraged comments from readers in order to build up a conversation. Without flogging a tenuous small business angle, we also discussed the election campaigns as marketing strategies, among other relevant topics. And in the morning after the night before, while Dimbleby & Co were getting some well-deserved shut-eye, our editorial team was sourcing small business reaction to the result.

Of course, we didn’t think 24 hours of work lent itself to just being 24 hours of work. Oh no, this was also an opportunity to raise some money for charity. As a feat of endurance, not too dissimilar to the exertion of a marathon, this warranted a supplementary fundraising effort.

We had known for some time that The Children’s Trust were to host a National Doughnut Week and, if there is one thing that we can get behind, it’s a week celebrating donuts (whichever way you want to spell it). Thankfully, our readers wanted to get behind this effort, too. So far (‘So far’, because YOU can keep giving) we have raised £319. We were doubly delighted to be featured on the JustGiving blog as their fundraising event of the day.

We are very grateful to all those that donated money and to everyone who got involved in the live blog. We had 400+ reader comments and the #Donut24 hashtag was just the job for creating a hub for conversation on Twitter.

Our thanks go to our fantastic panellists: Emily Cagle, Benjamin Dyer, James Gurd, Eamonn Moore, Bryony Thomas and Anna Kirby.

An extra special mention goes to Claire of Claire’s Handmade Cakes, who generously donated a stunning and oh-so-delicious cake for through-the-night fuel (pictured at top).

Want to relive the #Donut24 live election blog?

A load of old junk?

April 27, 2010 by Clare Bullock

The front pages, the billboards, the TV debates… as the election race heats up, it’s become almost impossible to avoid thinking about where your vote might go on 6 May. As in all the best marketing campaigns, each political party is employing different tactics over a broad range of media to get their message to the electorate. Can we learn anything from the way the politicians and the party marketing machines are doing things?

The major voter engagement tactic being used by one of the parties in my area is direct mail. Unfortunately for them, it's not really engaging this voter. Every evening I come home and sort through the post piled up on the table in the entrance hall. Every evening I feel a glimmer of excitement at discovering several envelopes addressed to me.

With the post under one arm and fumbling with my keys, I manage to get the door of the flat unlocked, race into the kitchen, tear open the envelopes, and… it’s yet another letter from this particular candidate. And it's probably about potholes or ‘unacceptable’ engineering work on the Northern Line. Some evenings I'm even lucky enough to have a ‘personal’ letter from the head of the party. What’s personal about a mass mailing that happens to bear my name?

The mysterious thing is that none of the other parties locally appear to be using direct mail – or if they have, their leaflets and letters have been swallowed by the vast amount sent by their opponent. One of the parties has encouraged local businesses to put up posters, while the other main party is barely to be seen. Apparently the seat is a critical one, which could explain the sheer quantity of letters I've received, but it would be interesting to see all three major parties using a wider range of methods to get voters' attention.

Why? Because the direct mail campaign just isn’t working. There’s too much of it, for a start, so any pertinent message is crowded out by so many other ‘important’ things I need to know. And it’s badly designed, badly written and just…annoying. The sheer volume of wasted paper also makes me wonder whether this party has any kind of environmental policy – something that could, actually, influence my vote.

The biggest shame, though, is that when used effectively, direct mail is a powerful marketing tool. I was recently handed an excellent flyer for a new café that has opened nearby. It was eye-catching, well designed and briefly identified what it offers that none of the other local cafes do, such as a quiz night and acoustic music at the weekends. The people handing out the flyers were friendly and were only planning to be campaigning like this for two days – they were there simply to raise awareness about the recently-opened café, not to remind passers-by about it every day for the next six weeks. Compared to the political leaflets, which are repetitive, lengthy and visually unappealing, the café flyer wins hands-down.

When I get home this evening, no doubt one of the first things I'll do is put some more of the leaflets in the recycling. Once a week would have been interesting and informative. Letters once, or even twice, a day is getting tiresome.

The general election: marketing lessons for small businesses

April 22, 2010 by Emily Leary

The general election attracts media and public attention on a greater scale than most small businesses could ever dream of. Nevertheless, there are a couple of lessons to be learned about the importance of being properly prepared when marketing your business.

Understand your business

When politicians step into any public forum, they can expect a grilling on their policies. If they can’t answer a question about how a proposal will work or offer evidence to support their claims, they’re in trouble. At the very least, they’re going to look evasive.

So, what does your business offer? What are your key services and policies? Before you can safely embark on any kind of marketing effort, you must know your business inside out and be prepared for any curveballs the media, or clients, could throw you.

Write yourself a Q&A, outlining every area of the business clients or the media might ask about. This will also help you weed out any awkward questions and work out how you’re going to address them so that you don’t get caught on the back foot.

Understand your market

You’ll often hear the media talking about which group of people a party is currently trying to win over. For example, earlier this year it was reported that Gordon Brown was targeting Mumsnet in an effort to woo female voters away from the Tories. Labour focused on George Osborne’s plans to cut tax credits for families with incomes over £50,000, warning Mumsnet-ers that they would “get less than they bargained for” under the Conservatives.

So, who are your target customers? Where can you find them? How is your product relevant to that specific market? Why do they need what you’re selling? How do you address those needs? How do those needs change, and how are you positioned to adapt to these changes? It might take some research, but the answers to these questions are vital.

To stand the best chance of being effective, every marketing message you put out must aim to address the needs and interests of your potential customers – after all, it’s their opinions that matter to your bottom line.

Emily Cagle is director of Emily Cagle Communications

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