I often talk about powerful brands, and in fact the eagle-eyed amongst you will notice that I run branding workshops on the very subject. But what exactly is a powerful brand? And how do you get one?
Well, powerful brands are certainly about more than the way your logo looks or how pretty your website is (although they do play a role in the overall story). Powerful brands attract, engage and entice the right sorts of clients. They help you win and retain more profitable business, differentiate you from your competitors and generally make growing your business a lot easier.
Let’s start by looking at what makes a powerful brand:
Powerful brands are focused. They know exactly what they’re best at, who their most profitable clients are and what those clients value about what they do.
Powerful brands know what they want to be known for. And it’s that focus that lies at the heart of everything they do. They know what their core values are, they make sure they can deliver what they promise and they communicate that with a flourish.
Powerful brands have a point of difference. Something that makes them stand out from the competition. Something that adds value to their clients. Something that means they don’t need to compete on price.
Powerful brands communicate with a flourish. They take themselves and their image seriously. They invest in a look that communicates their core values, entices and engages their ideal clients and seduces them into buying.
Powerful brands deliver what they promise. They make doing business with them a pleasure. They delight their clients and those delighted clients refer more people like them.
Everyone that works for a powerful brand knows and buys into the brand. They’re proud of the business and they make it their business to deliver what they promise, delight their clients and reinforce the brand image.
You can see that a nice logo is only part of the story. There’s a lot more to a powerful brand than just the “look and feel”.
Fiona Humberstone is an expert contributor to Marketing Donut and managing director of Flourish.
Still need to know more about branding? Read I'm a small business - why do I need a brand? And check out our guide to building a brand.
Anyone that follows me on Twitter will know that I'm quite a keen gardener. Last summer, I pretty much managed to grow all our vegetables throughout the summer, and I was looking forward to this year being no different. To add to that I've recently been very interested in growing my own cut flowers, and had enthusiastically gone out and dug up a few new bits of lawn to create a cutting garden. I had big dreams of trugs full of vegetables and armfuls of cut flowers to give to friends as presents.
I started out the year enthusiastically, but to be honest, with a new baby, a business to run, a book to write and everything else us working mums have to contend with, I haven't been out there as much as I should. My little gems have bolted, the beets aren't doing well and the whole garden looks a bit of a mess. And it suddenly dawned on me today that gardening is a lot like marketing.
Every week I just need to do a little bit to my garden to keep the whole thing looking beautiful and becoming productive. I need to keep on top of the weeds, but I also need to thin out, harvest and plant new seed.
As Stephen Covey states, nature is a perpetual cycle that you can't cheat. You've got to do little bits in stages or you get this feast and famine effect. So it seems ludicrous that although we recognise that in gardening you need to do little and often, we expect quick fixes when it comes to our marketing.
Marketing, just as with your garden, has a process that takes time to make work. You've got to generate leads, build relationships, look after the clients you have and make sure you harvest – i.e. close the deal as well. It's really not rocket science, you just need to put in a small amount of effort on a regular basis and you really will reap the rewards.
Visit Fiona Humberstone’s Marvellous Monthly Marketing Tips blog for marketing and branding tips.