Blog posts tagged direct mail

A load of old junk?

The front pages, the billboards, the TV debates… as the election race heats up, it’s become almost impossible to avoid thinking about where your vote might go on 6 May. As in all the best marketing campaigns, each political party is employing different tactics over a broad range of media to get their message to the electorate. Can we learn anything from the way the politicians and the party marketing machines are doing things?

The major voter engagement tactic being used by one of the parties in my area is direct mail. Unfortunately for them, it's not really engaging this voter. Every evening I come home and sort through the post piled up on the table in the entrance hall. Every evening I feel a glimmer of excitement at discovering several envelopes addressed to me.

With the post under one arm and fumbling with my keys, I manage to get the door of the flat unlocked, race into the kitchen, tear open the envelopes, and… it’s yet another letter from this particular candidate. And it's probably about potholes or ‘unacceptable’ engineering work on the Northern Line. Some evenings I'm even lucky enough to have a ‘personal’ letter from the head of the party. What’s personal about a mass mailing that happens to bear my name?

The mysterious thing is that none of the other parties locally appear to be using direct mail – or if they have, their leaflets and letters have been swallowed by the vast amount sent by their opponent. One of the parties has encouraged local businesses to put up posters, while the other main party is barely to be seen. Apparently the seat is a critical one, which could explain the sheer quantity of letters I've received, but it would be interesting to see all three major parties using a wider range of methods to get voters' attention.

Why? Because the direct mail campaign just isn’t working. There’s too much of it, for a start, so any pertinent message is crowded out by so many other ‘important’ things I need to know. And it’s badly designed, badly written and just…annoying. The sheer volume of wasted paper also makes me wonder whether this party has any kind of environmental policy – something that could, actually, influence my vote.

The biggest shame, though, is that when used effectively, direct mail is a powerful marketing tool. I was recently handed an excellent flyer for a new café that has opened nearby. It was eye-catching, well designed and briefly identified what it offers that none of the other local cafes do, such as a quiz night and acoustic music at the weekends. The people handing out the flyers were friendly and were only planning to be campaigning like this for two days – they were there simply to raise awareness about the recently-opened café, not to remind passers-by about it every day for the next six weeks. Compared to the political leaflets, which are repetitive, lengthy and visually unappealing, the café flyer wins hands-down.

When I get home this evening, no doubt one of the first things I'll do is put some more of the leaflets in the recycling. Once a week would have been interesting and informative. Letters once, or even twice, a day is getting tiresome.

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