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The changing face of word-of-mouth

An old adage that small businesses use to remind themselves about the importance of customer service says that, “Every dissatisfied customer tells 13 people and every satisfied customer tells two”.

Date: 30 January 2013   By: Lewis Edward

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Out-perform your competitors in 2013 - it's simpler than you think!

If out-selling your competitors in 2013 is your goal, then here are seven simple tips to get you started.

Date: 28 January 2013   By: Andy Preston

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Four online trends you can't ignore

Here are my predictions for four of the key trends that businesses will see in 2013:...

Date: 24 January 2013   By: Adam Weinroth

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Location, location, location - where to ask for email permission

What can you learn from your competitors? When it comes to email marketing, I’ve been analysing the habits of the top 100 online UK retailers to understand what common good habits they have that enables them to get the best value from email marketing.

Date: 23 January 2013   By: DMA EMC

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Five ways to improve the ranking of your website

In the current climate, not all businesses can afford to pay hundreds if not thousands of pounds to marketing or SEO agencies to improve the ranking of their websites.

Date: 21 January 2013   By: Jonathan Scott

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Three ways to improve your ecommerce marketing

There are three types of marketing that, if you get them right, are really going to fast-track your business success in 2013.

Date: 17 January 2013   By: Chloë Thomas

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Four lessons David Bowie can teach us about marketing

So David Bowie has been working on a new album (The Next Day) and here’s the new single — Where Are We now?...

Date: 16 January 2013   By: Rachel Miller

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Infographic on Infographics

This infographic was supplied by the Webmarketing Group...

Date: 14 January 2013   By: Kira Lauber