There seems to be a lot of noise about social media just now but let’s not forget that it is just a tool to help you market your business.
It is your window to the world – a much bigger world than was available before. But caution. With increasing use of social media comes the increased risk of committing one of the seven deadly social media sins.
Too often I see posts on Twitter, blogs or forums that are antagonistic, overly opinionated, inaccurate and just plain rude! Many of these are from business owners who are using social media to attract new clients or customers and who seem to have forgotten that professional ethics still apply in the social media world. What these posters seem to forget is that most people will view such social media content with the contempt that it deserves!
Social media can be over-consumed. Whilst it is easy to get carried away and get drawn into a social media conversation or debate — don’t over indulge in it. You still have a job to do! Manage your time using the age-old time management techniques.
Having a high opinion of one's own importance via your social media streams is not recommended. However having pride in your social media content, behaviour and professionalism should be actively encouraged. Pride can be a double-edged sword — make sure that you pick the right side of that sword!
Over-promoting yourself or your services on social media can be very off-putting. In fact it could have the opposite effect of leading to a loss of interest rather than the desired effect of generating marketing interest. Keep your social media content relevant, topical, interesting, helpful and not self-promoting.
Being lazy with your social media content just will not do. New ideas are required all of the time. Keep up to date with the latest news items, forthcoming events or deadlines and write content that incorporates these. Never copy anyone else’s content unless as a reference and with their agreement.
Professional envy is often evident via social media. Expressing your envy of others via your social media stream is something to be avoided. Why not learn from what is making them successful and apply it to your business — a much better and more fulfilling use of your time.
Needless to say, as in any workplace conversations, your social media behaviour should be above reproach. However to show a healthy lust or hunger for your subject matter, by demonstrating your enthusiasm, is to be encouraged. Being positive and motivated will draw people to your content and help to get your marketing messages across via your social media content.
Hopefully you will manage to avoid these sins but if not, you will need to visit the Social Media Confessional!
Elaine Clark is an expert contributor to Start Up Donut and is the managing director of CheapAccounting.co.uk, an online accountancy practice aimed at small businesses with big ambitions.
Comments
I clicked onto this link from Twitter thanks to the Tweet by Roger Harrop CEO Expert... and I am glad I did. Will now Retweet.
Good practical advice which resonates with me; in particular:
Wrath - some of the comments I read on Facebook astound and shock me.
Sloth - you can't shortcut a shortcut and social media sites are shortcuts - quick and easys way to get a point across and get increased exposure. So why use ploys that essential say you can't be bothered.
I wrote a piece on Facebook (15 Oct) http://www.eilidhmilnes.com/ForumRetrieve.aspx?ForumID=1565&TopicID=4292...
Talks about a social media/Facebook audit.
Thank you.
Eilidh
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